When I was quite young, my father had one of the first telephones in our neighborhood. I remember well the polished old case fastened to the wall.
The shiny receiver hung on the side
of the box. I was too little to reach the telephone, but l used to
listen with fascination when my mother used to talk to it.
Then I discovered that somewhere inside the wonderful device lived an amazing person -- her name was "Information Please" and there was nothing she did not know. "Information Please" could supply anybody's number and the correct time.
My first personal experience with this
genie-in-the-bottle came one day while my mother was visiting a
neighbor. Amusing myself at the tool bench in the basement, I whacked
my finger with a hammer.
The pain was terrible, but there didn't
seem to be any reason in crying because there was no one home to give
sympathy. I walked around the house sucking my throbbing finger,
finally arriving at the stairway.
The telephone! Quickly, I ran for the
footstool in the parlor and dragged it to the landing. Climbing up, I
unhooked the receiver in the parlor and held it to my ear.
"Information Please," I said into the mouthpiece just above
my head.
A click or two and a small clear voice
spoke into my ear. "Information."
"I hurt my finger. . ." I
wailed into the phone. The tears came readily enough now that I had
an audience.
"Isn't your mother home?"
came the question. "Nobody's home but me." I blubbered.
"Are you bleeding?"
"No," I replied. "I hit
my finger with the hammer and it hurts."
"Can you open your icebox?"
she asked. I said I could.
"Then chip off a little piece of ice
and hold it to your finger," said the voice.
After that, I called "Information
Please" for everything. I asked her for help with my geography
and she told me where Philadelphia was. She helped me with my math.
She told me my pet chipmunk that I had caught in the park just the
day before would eat fruits and nuts.
Then, there was the time Petey, our pet
canary died. I called "Information Please" and told her
the sad story. She listened, then said the usual things grown-ups say
to soothe a child. But I was un-consoled. I asked her, "Why is
it that birds should sing so beautifully and bring joy to all
families, only to end up as a heap of feathers on the bottom of a
cage?"
She must have sensed my deep concern,
for she said quietly, "Paul, always remember that there are
other worlds to sing in." Somehow I felt better.
Another day I was on the telephone.
"Information Please." "Information," said the now
familiar voice. "How do you spell fix?" I asked.
All this took place in a small town in
the Pacific Northwest. When I was 9 years old, we moved across the
country to Boston.
I missed my friend very much.
"Information Please" belonged in that old wooden box back
home, and I somehow never thought of trying the tall, shiny new phone
that sat on the table in the hall.
As I grew into my teens, the memories
of those childhood conversations never really left me. Often, in
moments of doubt and perplexity I would recall the serene sense of
security I had then. I appreciated now how patient, understanding,
and kind she was to have spent her time on a little boy.
A few years later, on my way west to
college, my plane put down in Seattle. I had about half an hour or so
between planes. I spent 15 minutes or so on the phone with my sister,
who lived there now.
Then without thinking what I was
doing, I dialed my hometown operator and said, "Information
please."
Miraculously, I heard the small, clear
voice I knew so well, "Information."
I hadn't planned this but I heard
myself saying, "Could you please tell me how to spell fix?"
There was a long pause. Then came the
soft spoken answer, "I guess your finger must have healed by
now."
I laughed. "So it's really still
you,' I said. "I wonder if you have any idea how much you meant
to me during that time."
"I wonder," she said, "if
you know how much your calls meant to me. I never had any children,
and I used to look forward to your calls."
I told her how often I had thought of
her over the years and asked if I could call her again when I came
back to visit my sister.
"Please do? she said. "Just
ask for Sally."
Three months later I was back in
Seattle. A different voice answered "Information." I asked
for Sally.
"Are you a friend?" she
asked.
"Yes, a very old friend," I
answered.
"I'm sorry to have to tell you
this, she said. Sally had been working part-time the last few years
because she was sick. She died five weeks ago."
Before I could hang up she said, "Wait
a minute. Did you say your name was Paul?"
"Yes."
"Well, Sally left a message for
you. She wrote it down in case you called. Let me read it to you."
The note said, "Tell him I still say there are other worlds to
sing in. He'll know what I mean."
I thanked her and hung up. I knew what Sally meant.
